1.Customer Service Management: Monitoring that Customer Services provided by the section staff fits the company standards (FR, Zoning, alterations, reservations, transfers, telephone...). Collect valuable information from customer to share with Line Commercial and\or Product Manager.
2.Product Management: Making sure that the store has in every moment the right amount of product, the right variety (item\quality\color) and the right place (floor and stockroom) on the right time (replenishment, camion, sales) to boost sales efficiently.
3.Store Image: Ensure that the store image is following the company standards but is adapted as well to the local customers' needs and expectations (visual merchandising, control of installations, staff image monitoring, closing standards...)
4.Staff Management: Support and coordinate Section managers in organizing store personnel, assigning duties, training, motivation, follow up, Holidays, breaks, rota, and all documents related (for incoming and outgoing staff), conflict solving.
5.Budget Control: Handle all section resources in an efficient way, reaching the highest sales objectives with the lowest cost (hours, electricity, materials (bags, paper, stationery, hangers, furniture, TGT, Cassio, wastage, robbery, tills, security procedure...).
1.luent in verbal and written English;
2.Ability to manage sales be sensitive to commercial environment;
3.Excellent team leadership, able to train, develops and motivates team members.
4.A minimum of 3 years managerial experience in Fashion Retail or Retail
4.Interest in fashion, tendencies and designers
5.University Degree and above
We are keeping an ambitious expansion plan in China. You have an opportunity for a fast career, you will join us at Store Manager Level and we will be looking to develop you quickly into a higher level or area role. Our value is the internal promotion; we believe if you are potential we can develop your skills to achieve a managerial position.