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Siemens Healthineers SHC SV Customer Service Engineer
Updated:2017-07-21
Industry: 教育
Scale: 100-499人
  • Position:Others
  • Salary:12000-20000
  • Educational background:Bachelor degree
  • Experience:1-3 years
  • Age Range:Not limited
  • Recruiting Number:1
  • Mailbox :contact.slc@******
  • Fill out your resume to view the contact ID
  • QQ/WeChat :*****
  • Working location:Anhui Heifei
  • Address:合肥

Job Description

1.Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.


2. Communicate and accept all operative advices and requirements from the Customer Care Center and sub-region.


3. Escalate technical incidents to Regional Support Center (RSC) and Regional technical manager (RTM) with timely feedback, and report any customer relative issues to Customer Service Manager (CSM) of sub-region.


4. Ensure the proper use of tool & test equipment and report the usage on any related service report.


 5.Comply with national and local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare.


6. Perform as cost-effectively as possible for all responsibilities and jobs and take profitability into account.


7. Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer Services.


8.Support the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility.

Requirements

1.College Degree (or above) with major in Bioengineering/Electric/Electronics/Machinery


2.IT and networking skills, analytical skills to diagnose and troubleshoot a problem


3. Good command of English for international training & service documentation


4. Business result-oriented, intercultural sensitivity, quick learner and resourceful self-starter


5.Positive attitude, hard-working, self-motivated, able to work under high pressure


- Frequent travel is required

Benefits

1.Salary:12000-14000










西门子股份公司是全球领先的技术企业,创立于1847年,业务遍及全球200多个国家,专注于电气化、自动化和数字化领域。作为世界最大的高效能源和资源节约型技术供应商之一,西门子在高效发电和输电解决方案、基础设施解决方案、工业自动化、驱动和软件解决方案,以及医疗成像设备和实验室诊断等领域占据领先地位。

西门子最早在中国开展经营活动可以追溯到1872年,当时西门子向中国出口了第一台指针式电报机,并在19世纪末交付了中国第一台蒸汽发电机以及第一辆有轨电车。1985年,西门子与中国政府签署了合作备忘录,成为第一家与中国进行深入合作的外国企业。145年来,西门子以创新的技术、卓越的解决方案和产品坚持不懈地为中国的发展提供全面支持,并以出众的品质和令人信赖的可靠性、领先的技术成就、不懈的创新追求,在业界独树一帜。

西门子见证了中国改革开放带来的巨大变化,同时也顺应时代潮流,不断积极进行自身的改革与发展。2016财年(2015年10月1日至2016年9月30日),西门子在中国的总营收达到64.4亿欧元。西门子在中国拥有约31000名员工,是中国最大的外商投资企业之一。

西门子已经发展成为中国社会和经济不可分割的一部分,以其环保业务组合与创新解决方案全面投入到与中国的合作中,共同致力于实现可持续发展。2016年,西门子发布全新品牌宣言“博大精深,同心致远”(Ingenuity for life)。为实现“2020公司愿景”,公司专注于电气化、自动化、数字化领域,让关键所在,逐一实现,为客户、员工和社会创造可持续的价值。

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